The problem is: EAC only shows 500 items by default, which is pretty stupid considering there are a lot of environments with well over 500 objects.
The fix is to edit the web.config file to adjust the max result size.
On each 2013 Mailbox or Multi-role Server, browse to:
C:\Program Files\Microsoft\Exchange Server\V15\ClientAccess\ecp
Or if you have separated the roles, on each CAS machine, browse to:
C:\Program Files\Microsoft\Exchange Server\V15\FrontEnd\HttpProxy\ecp
Open web.config in notepad, and scroll down to the "appsettings" section
Right above:
< /appsettings >
add the following:
< !--allows the OU picker during placing a new mailbox in its designated Organizational Unit to retrieve all OUs - default value is 500 -->
< add key="GetListDefaultResultSize" value="1000" />
**Note** You can add the key anywhere in appsettings, but I add it at the bottom so it's easily found.
Close and save the web.config file, then close and re-open the EAC and it will now display 1000 results...as it should've in the first place.
Actually the web.config does not exist on the CAS role. That file only exists on the Mailbox role.
ReplyDeleteGood catch! I've updated the post for Multi-role vs separate role severs. Thanks!
ReplyDelete