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Wednesday, December 3, 2014

Exchange 2010 Group/Team Calendar Causes Outlook to Hang

I recently had an issue when several users would try to open their team calendar(s), it would cause Outlook to hang, with a "Not Responding" error. The problem is, we have a lot of remote users who run Outlook in cached mode, which has to download the entire calendar. Since cache mode needs to be enabled, luckily there's another fix:

In Outlook, go to File > Account Settings > Account Settings

Account Settings
 
Select your account, then click "Change..."
 
Change Account

Click the "More Settings" button

More Settings

Select the Advanced Tab, then Uncheck "Download shared folders"

Uncheck Download shared folders
 
That should help the performance problems, since Outlook will basically run in Online mode for shared folders/calendars.

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